The Red Cross has cancelled in-person meetings with case managers at Kumsheen Rafting in Lytton scheduled for August 22, 23, and 24, 2023. Case managers have already started contacting anyone who had scheduled an in-person meeting; those appointments will now take place virtually or by phone.

Recognizing the rapidly developing situation in the Canyon and across the province, they want to free up any resources available for critical services and emergency operations in the region.

To contact your case manager, email or call 1-800-863-6582 (Monday to Friday between 8:30 a.m. to 4:30 p.m.).  

The Red Cross also shared their Duty Officer Line, which is open 24/7: 1-888-800-6493. Canadian Red Cross Emergency Services in BC are available to all citizens impacted by disaster, after Emergency Social Services have expired (generally 72 hours after the event).