Register with the Canadian Red Cross
Those who are unable to complete their registration with Red Cross on the phone can also register in-person at the locations listed online at www.redcross.ca/2021bcfires to determine their eligibility for financial assistance. Red Cross teams are also meeting with individuals and families impacted by the wildfires to provide information, clean-up kits for their homes, referrals to appropriate local and provincial resources based on their needs, as well as moral support.
Access Case Management Support with the Canadian Red Cross
The Canadian Red Cross is offering Case Management support to Village of Lytton residents impacted by the wildfires to discuss their needs and next steps in their early and long-term recovery. This might include supporting planning for return to home, understanding insurance, and provide information to help make decisions and inform next steps. The Red Cross works with individuals to help them navigate their recovery journey, including goal setting and decision-making processes.
If you have been impacted by the 2021 BC fires and have unmet needs, please contact the Red Cross by calling 1-800-863-6582 from Monday to Friday, between the hours of 8:30 a.m. and 4:30 p.m. PST, to request Case Management support.
Register with B.C. Emergency Support Services
Resiliency Centre Supports and Services
- Kamloops: 452 – 730 Cottonwood Avenue, North Shore Community Centre – Oak and Willow Room from 8:30 a.m. to 4:30 p.m.
- Kamloops: #3 – 700 Tranquille Road from 8:30 a.m. to 4:30 p.m.
The centres provide care and support for people displaced by the fire. Services include:
- Providing important safety information for those returning home
- Replacing documents and identification
- Applying for Employment Insurance
- Providing mental and emotional supports
- Navigating the insurance process for your home and other assets.
- Providing cleaning kits and water
Thompson-Nicola Regional District Emergency Services
Mental Health Supports
- Canadian Mental Health Association: For links to support and resources in your area.
- Canadian Psychological Association: For links to important information and psychologists in your area.
- Canadian Association of Social Workers: To find a social worker in your area. 1-855-729-CASW (2279)
- Canadian Counselling and Psychotherapy Association: To find a certified (registered) counsellor in your area.
- 2-1-1: Call 211 for community-based health and social services.
- Kids Help Phone: 1-800-668-6868
- Canadian Association for Suicide Prevention: For links to crisis centres in your province or territory.
- First Nations and Inuit Hope for Wellness Help Line: 1-855-242-3310
- Public Health Agency of Canada: For additional supportive resources and links to your provincial and territorial health ministry.
Insurance and Additional Living Expenses
Accessing Canada Post Services
Additional Canadian Red Cross Resources
- Canadian Red Cross Guide to Wildfire Recovery for information on what to expect and do after experiencing a wildfire.
- Canadian Red Cross Guidebook to Wellbeing in Recovery: for information to help people understand the reactions they – or someone they know – may be experiencing as a result of the wildfires. It contains practical advice, numbers to call and websites to visit if they need extra information or support. Following an emergency, it’s important to remember that help is available.
- Canadian Red Cross Guide to Recovery for Parents and Caregivers which includes more detailed information geared specifically to parents and caregivers.