Resources & Supports

Interior Health has provided updated information on health care resources for Lytton.

• Health Services at a glance
• The Tl’Kemtsin Health Centre at 1535 St Georges Rd Lytton has added at a Virtual Doctor of the Day  service or call 1.855.344.3800. Open Monday to Friday: 9 am to 3 pm.
• In partnership with IH, the Lillooet Friendship Centre Society, has recently opened five new transition stabilizations beds in Lillooet that are available to individuals in surrounding communities, including Lytton. Transition and stabilization beds provide a safe transition space for people experiencing complex substance-use challenges who do not have a stable place and need vital support following withdrawal management.

If you need immediate emergency care:

• Go to the Lillooet Hospital Emergency department, located at 951 Murray Street; or
• Ashcroft Care Centre,  700 Ash-Cache Creek Hwy, Monday to Sunday: 8 am to 8 pm

If your need is not an emergency, but you need to see or speak to a physician, nurse practitioner or nurse:

• Contact Health Link BC at 8-1-1 to speak to a nurse
• Virtual Dr. of the Day – call 1-855-344-3800 or click on link below
  https://www.fnha.ca/what-we-do/ehealth/virtual-doctor-of-the-day/how-it-works
• Contact the Cottonwood Medical Clinic Mon-Fri 1-604-476-9705 or email: frontdeskmoa.cwm@gmail.com
• Contact the Lillooet Medical Clinic at 250-256-7505

The Canadian Red Cross continues to offer support to Village of Lytton residents impacted by the wildfires to discuss their needs and next steps in their early and long-term recovery. The Red Cross case management team can support  planning for return to home, understanding insurance and community resources, and help with goal-setting and making informed decisions as you progress in your recovery journey.

You can find more information about the services  and support  offered by the Red Cross at  www.redcross.ca/how-we-help/current-emergency-responses/2021-british-columbia-fires.

The feedback inbox is CRCFeedback3@redcross.ca

Connect with a Case Manager
The first step in accessing supports is to connect with a Case Manager. Request a Case Manager by calling the Red Cross at 1-800-863-6582, Monday to Friday from 8:30 am. to 4:30 pm, or email BCRecoverySupport@redcross.ca. After your initial request, a dedicated Case Manager will call you to provide basic information and book a private and confidential appointment.

Red Cross: Feb & March dates

Your Case Manager can provide personalized supports that help you in your recovery. This assistance may include: 

• Assistance in moving through your recovery process and making informed steps and decisions towards your personal recovery plan
• Helping you to understand the options and steps involved in returning home and the repair, rebuild, or relocation process
• Supporting you with completing forms and working through processes (sorting papers, obtaining permits, etc.)
• Suggesting referrals to other services and provide culturally appropriate connections (legal advice, financial advice, mental health, and supportive community connections, etc.)
•  Sharing useful information and resources
• Providing financial assistance to eligible households

Red Cross Bulletins

• Assistance for People Impacted by the 2021 B.C. Fires
• Personalized Recovery Support Process

Additional Red Cross Resources:
The following documents can also be acquired in hard copy at the Resiliency Centre:

• Canadian Red Cross Guide to Wildfire Recovery
• Canadian Red Cross Guidebook to Wellbeing in Recovery
• Canadian Red Cross Guide to Recovery for Parents and Caregivers

Starting December 2021, the Province will provide eligible households with financial assistance of $1,300 per month while they are supported in the transition to long-term housing. This program will be facilitated through an agreement with the Canadian Red Cross.  See the press release. For more information on Canadian Red Cross services and how to access them, call 1 800 863-6582, Monday to Friday, between 8:30 a.m. and 4:30 p.m. (Pacific time), or visit: https://www.redcross.ca/how-we-help/current-emergency-responses/2021-british-columbia-fires

Starting in July 2021, United Way has been working with communities and individuals impacted by the wildfires in their recovery efforts. Reach them at uwbc.ca/campaign/wildfires/

Ryan Deneault is the United Way’s community engagement specialist for the Lytton area. Contact Ryan at ryand@uwbc.ca or 250-299-1593.

• See the United for BC Wildfire Recovery – Long Term Recovery Impact Report

This is a devastating this time is for residents, and incredibly challenging both emotionally and physically. We encourage residents to prioritize their mental health and access the available supports:

Hope for Wellness Help Line offers immediate mental health counselling and crisis intervention for Indigenous people by phone or online chat. Call toll-free 1-855-242-3310 or start a confidential chat with a counsellor at hopeforwellness.ca.

Kuu-Us Crisis Line Society provides crisis services for Indigenous people across BC. Adults/Elders line 250-723-4050; youth line 250-723-2040. Or call toll free 1-800-588-8717 or visit kuu-uscrisisline.com.

Wellness Together Canada offers free mental health support, available 24/7. Immediate crisis support is available by texting 741741. More info at wellnesstogether.ca

Here are additional mental health supports:

The Provincial Health Services Authority is hosting virtual wellness sessions for various communities impacted across BC to help increase effective coping, communication and self-advocacy. The wellness sessions will focus on topics such as building problem solving skills, rebuilding healthy connections, managing reactions and promoting positive activities and helpful thinking.

See the current dates, visit lytton.ca/updates/wellness-exchange/

If your home, car or business was damaged as a result of a wildfire, the Insurance Bureau of Canada has information to help you understand your insurance coverage and the various stages of the claims process. Lean more at http://www.ibc.ca/bc/disaster/wildfires. If you don’t see the information you’re looking for online, contact Insurance Bureau of Canada’s Consumer Information Centre at 1-844-2ask-IBC (1-844-227-5422) or askibcwest@ibc.ca

Community Futures  has  created a website to provide resources, support and direction to local businesses who have been impacted by the wildfire:  cfwildfire.ca.  They also have a team of experts ready and available to speak with you regarding your unique business challenges. Connect with an advisor through the toll-free line at 1-800-670-9058 or email  vision@cfsun.ca.

Residents can reach the dedicated Service Canada line for Lytton Evacuees at 1-877-631-2657.  This line is dedicated to evacuees who need special assistance in applying for EI and for replacement ID lost in the fire. Employees will have their applications processed without the need of the employer completing a Record of Employment (ROE). The line is open Mon-Fri 8am-4pm.